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Today, efficient business process outsourcing [BPO] has become the lever to unload your organization of resource-consuming procedures and controllable costs. All working towards allowing your organization a stronger focus on core business areas.

Business Process Outsourcing (BPO) has the potential enabling power to vitalize Businesses and energize Economic growth.

BPO benefits are significant, sustainable and strategic - or rather, they can be.

To ensure that customer expectations are consistently met and often exceeded requires a BPO Service Provider with the Right Stuff - starting off with:
 
Some of our BPO customers  

The Right Parentage

Life Info Technologies represents most significant strategic business extension and investment to date. The focus on and commitment to BPO is based on the following assets and attributes of the parent organization.

Related Technology Domain Expertise Life Info Technologies has developed extensive expertise in a wide range of emergent and mainstream Technology Domains. Some of these Domains bear a direct relationship to a wide range of BPO services - e.g. CRM/ ERP/ SCM/ Imaging & Workflow etc.

Relevant Industry Practices - In addition to Technology Domain expertise, Life Info Technologies has also developed a number of Industry Practices, including Banking / Funds Management / Insurance / Retail.

Funding & Scalability - Life Info Technologies‘s BPO operations have been totally funded from internally generated resources, enabling the rapid ramp-up of delivery infrastructure in diverse locations and countries as well as significant enhancements in delivery Reliability, Security and Quality.
 

Our BPO Industries
Insurance Processing
Mortgage Processing
Library
Healthcare
Finance & Accounting Processing
Telecom
 
Our BPO Services
Data Entry/Verification
Forms Entry
Indexing
Scanning/OCR/ICR
HTML / XML Coding
Digital File Conversion / Formatting / Editing
IT Consultancy & Enterprise Solutions
Customer Service
Telemarketing
Technical Support Service
IT Help Desk Service
Design [CAD/CAM]
 
Benefits derived from BPO can be summarized as follows  

  • Productivity Improvements
  • Access to expertise
  • Operational cost control
  • Cost savings
  • Improved accountability
  • Improved HR
  • Opportunity to focus on core business
 
Reason Savings
Cost reduction 43%
Focus 35%
Access to special enterprise 32%
Resource related reasons {relieve resource constraints, reduce IT staff and augment IT staff} 51%